Frequently Asked Questions

How will I receive my sample kit(s)?

Your sample kit(s) will be instantly available for download directly from the order summary page once you checkout and your payment has been processed.  You will also receive a confirmation email with the download links.  Check your spam folder if you don’t see it shortly after purchase.

Are the sample kits on LoopPlaza.com royalty free?

Each producer on LoopPlaza.com sets their own terms, so the usage rights vary from kit to kit. If you have questions on the usage rights of a specific kit, contact us and we'll be happy to help.

What is your refund policy?

Every item for sale on LoopPlaza.com comes with a 30 day 100% money back guarantee. If you are for any reason unsatisfied with your purchase, contact us within 30 days to receive a full refund no questions asked.

What if I didn't receive my order?

If you are for any reason unable to access your order, contact us with proof of purchase (order #) and we will send you your kit(s) manually.